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Service Centre
We have an HP Platinum Authorized Service Centre so that means we are fully skilled and supported by HP. The service center is equipped with the latest hardware, communications and software technology, in addition to a dedicated call center for our clients which provides cutting edge support. Our Service Centre offers the following:

01. Annual Maintenance Contract – A comprehensive, cost –effective AMC that keeps your infrastructure reliable and available to meet your specific business challenges and ongoing support needs all through a single point of contact.

02. Incidents Agreement Software Support Services – A wide variety of custom, packaged and cost effective software support options to help meet your business requirements and give your IT staff time to focus on more strategic projects.

03. Call Center Services/ Managed Services – resources, technology and operational expertise in place to help companies expand and exceed their customer sales, services and marketing expectations.

04. Consultancy Services – Provides consulting services to help them determine a strategy most suitable to their industry and their business environment

05. Proactive Services – Prevention of downtime using a Proactive Technology, processes and people.

06. HP Gold ServiceOne Enterprise Specialist
a) For HP Care Pack proactive installation startup and assessment services: Gold Solutions delivery
b) For warranty, HP Care Pack and contractual services: Gold Storage delivery.

07. HP Gold ServiceOne Printing and Computing Specialist
a) For HP Care Pack and warranty services: Commercial Computing delivery and Commercial Printing delivery.


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cschtakleff@mdsuae.ae