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Telephone System & VOIP

A proper telephone system is the backbone for the communications in any company. MDS Computers can install for you a proper telephone system that uses Microsoft. We provide:-

  • IP Telephony: MDS Computers provides advanced Features-Rich IP Telephony infrastructure that’s sized accurately to meet the requirements of various sized enterprises. MDS offers very solid solutions considering the critically of the Telephony service and also considering that the Telephony infrastructure is the building base for any successfully designed Unified Communications & collaboration or Advanced Contact Centers solutions
  • Unified Communications & Collaboration: MDS Computers offers solutions that reflects the True UC image that incorporates the Telephony and all other communication systems, devices, tools, applications & medias to provide a fully integrated communication medium that offers Voice, Video, Text & email from nearly anywhere under one framework that also offers integration with other applications like CRM, Contact Centers & more
  • Contact Centers: MDS Computers utilizes the offering of the Contact Center Market leaders to put a deeply customized solutions the matches the exact requirements of a specific company, solutions that offer flexibility, Rich tools & advanced Reporting & Monitoring tools that ensures your customer satisfaction & also completes your customer care frame-work through integration with systems like CRM and more
  • Other Services: MDS Computers offers more tools that complement all of the previously mentioned solutions, including Recording solutions, Billing Solutions in addition to services as integrating Telepresence as part of the Complete UC solution or UC integration with existing IPT systems from different vendors
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